Terms and Conditions

Welcome to artcelio.com, the online one-stop shop for 925 sterling silver jewellery. To ensure a safe and enjoyable environment for all of our visitors and customers, we have established our Terms and Conditions, including information about our shipping, payment and exchange policy.

Please kindly be noted that by accessing our website artcelio.com, you agree to be bound and abide by our Terms and Conditions. We would also strongly recommend you to read our privacy policy statement. It tells you how we would protect your personal information and data, and make sure you feel safe to visit or make purchases on our website.

Artcelio.com is owned by CRISTELL JEWELLERY LIMITED. Any reference in the Terms and Conditions to artcelio.com shall include reference to CRISTELL JEWELLERY LIMITED and their respective employees.

Compliance with Laws

CRISTELL JEWELLERY LIMITED is a company incorporated under the laws of Hong Kong, therefore we operate in Hong Kong and comply with all the laws and regulations of Hong Kong. All of our products are in compliance with the requirements and specifications under the laws of Hong Kong. Please be noted that we are not in a position to guarantee compliance with specific local requirements or specifications under the local jurisdictions of customers.

Trademark and Copyright

Trademarks on artcelio.com belong to CRISTELL JEWELLERY LIMITED and all rights in them are reserved. All contents on this website including but not limited to logos, images, graphics, designs, videos, and button icons; any modifications to such contents; the collection, arrangement and assembly of all content on this website are the exclusive property of CRISTELL JEWELLERY LIMITED and are protected by Hong Kong and international copyright and other applicable intellectual property laws. All trademarks, logos, images, graphics and designs cannot be used without the consent of CRISTELL JEWELLERY LIMITED. 

Shipping, Payment and Exchange Policy

We have separated our Shipping, Payment and Exchange Policy into separate sections under Customer Care, please visit the sections accordingly for more details, thank you.